These terms and conditions ("Terms") govern your use of the Surrey County Cleaners website ("Website") at www.surreycountycleaners.com. By accessing and using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Website.
1. Use of Website
1.1 You agree to use this Website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person; interrupting the normal flow of dialogue within our Website; and intimidating or insulting behaviour.
1.2 We reserve the right to withdraw or amend this Website and any service or material we provide without notice. We will not be liable if for any reason our Website is unavailable at any time or for any period.
2. Contacting Us
2.1 When you submit a contact form enquiry through our Website, you agree to provide accurate and complete information. This information will be used to respond to your enquiry and communicate about our cleaning services.
2.2 We may contact you by phone, email, or other contact methods you have provided to discuss your cleaning service requirements.
2.3 Your use of the contact form and provision of information to us is governed by our Privacy Policy. Please review our Privacy Policy for details on how we collect, use, and protect your personal data.
3. Booking Services
3.1 Booking enquiries submitted through our Website are not binding contracts. We will provide you with a quote and service details via email or phone. A contract between you and Surrey County Cleaners will only be established once we have confirmed your booking and you have agreed to our service terms.
3.2 Payments for services are arranged separately and directly with our team, not through this Website. We do not process payments through our Website.
4. Intellectual Property Rights
4.1 All content on this Website, including text, graphics, logos, images, and software, is the property of Surrey County Cleaners or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, transmit, or modify any content without our prior written permission.
4.2 Surrey County Cleaners is a trademark of Surrey County Cleaners Limited. You may not use this trademark or any other Surrey County Cleaners marks without our express written consent.
4.3 You may download and print pages from this Website for personal reference only. You may not modify or republish any content without our permission.
5. Disclaimer of Warranties
5.1 This Website is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Website, its content, or any services described herein. To the fullest extent permitted by law, we disclaim all warranties, including those of merchantability, fitness for a particular purpose, and non-infringement.
5.2 We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or timeliness of any information on the Website.
6. Limitation of Liability
6.1 To the fullest extent permitted by law, Surrey County Cleaners shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of this Website or any information contained herein, including but not limited to loss of profits, loss of business, loss of data, or business interruption.
6.2 This limitation applies even if we have been advised of the possibility of such damages.
7. Third-Party Links
7.1 Our Website may contain links to third-party websites. We have no control over the content of these external sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. We encourage you to review the terms and privacy policies of any third-party websites before providing any information.
8. Prohibited Activities
8.1 You agree not to:
- Use this Website in any way that violates any applicable law or regulation
- Introduce viruses, malware, or any other malicious code
- Attempt to gain unauthorised access to the Website or its systems
- Use automated tools or scripts to access or collect data from the Website
- Harass, abuse, or threaten any person or organisation
- Impersonate any person or organisation
9. Service Delivery
9.1 Our Website is for information purposes only. It does not constitute an offer to provide cleaning services. Any cleaning services we provide will be subject to our separate service agreement confirmed at the time of booking.
9.2 Information on this Website about our services, pricing, and availability is current but may change without notice. We recommend confirming details directly with our team when making a booking enquiry.
10. Changes to Terms
10.1 We may update these Terms from time to time. Changes will be effective immediately upon posting to this Website. Your continued use of the Website following any changes constitutes your acceptance of the updated Terms.
11. Jurisdiction and Governing Law
11.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Dispute Resolution
12.1 If you have a dispute or complaint regarding this Website or our services, please contact us at info@surreycountycleaners.com or call us directly. We will attempt to resolve any complaints within 30 days.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Surrey County Cleaners
Email: info@surreycountycleaners.com
Website: surreycountycleaners.com